AFAIK, the MSI Center only allows tweaking a few settings (like flipping the windows and FN keys). There's something called User Scenario that has: Performance, Balanced and Super Battery. Which per the Hardware monitor changes nothing. Went to MSI official site and did a search for battery charge level. Got 0 matches.
Run a built-in troubleshooter to have Windows attempt to fix the problem. In Windows 10, do this through Settings > Update & Security > Troubleshoot > Power > Run the troubleshooter . Windows 11 troubleshooter's are in Settings > System > Troubleshoot > Other troubleshooters . Check the battery's device status in Device Manager.
dodZ.